rbajiee Privacy Policy
At rbajiee, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains in plain terms what personal data we collect when you use the rbajiee platform, why we collect it, how we protect it, and the rights you hold over your own information.
Information We Collect
rbajiee collects personal data through multiple touchpoints: at the point of registration, during account verification (KYC), throughout your use of the Platform, and when you contact our support team. We collect only the data that is necessary and proportionate to the purpose for which it is collected. The categories of personal data we process are set out below.
| Data Category | Specific Data Points | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, photograph (where submitted for KYC) | Registration & KYC verification |
| Contact Data | Mobile phone number, email address, residential address (including city, district, and postal code) | Registration & account settings |
| Identity Documents | National Identity Card (NID) number, passport number, or driving licence number and copies of the relevant document | KYC verification |
| Financial Data | bKash/Nagad/Rocket/Upay wallet numbers, bank account details (where used), transaction reference numbers, deposit and withdrawal history | Deposit & withdrawal processing |
| Account Activity Data | Login timestamps, session duration, game history, bet records, bonus usage, responsible gaming settings | Platform use (automated) |
| Device & Technical Data | IP address, browser type and version, operating system, device identifier, screen resolution, referral URL | Platform use (automated via cookies) |
| Communications Data | Support chat transcripts, email correspondence, and any information you voluntarily provide when contacting rbajiee | Customer support interactions |
We do not knowingly collect personal data from individuals under the age of 18. If rbajiee discovers that personal data has been collected from a minor, that data will be deleted and the associated account will be closed immediately. If you believe a minor has registered on the Platform, please notify us at [email protected] without delay.
How We Use Your Information
rbajiee processes your personal data only for specific, clearly defined purposes. We do not sell your personal data to third parties, and we do not use it for purposes that are incompatible with those stated below. Our primary legal basis for processing is the performance of our contract with you (operating your account), compliance with legal obligations, and — in limited cases — our legitimate interests in operating a safe and sustainable platform.
Account Management
We use your identity and contact data to create and maintain your rbajiee account, verify your identity, process your login credentials, and deliver account-related communications such as deposit confirmations and withdrawal receipts.
Payment Processing
Financial data is used exclusively to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank transfer. We retain only the minimum data necessary to verify transaction authenticity and to meet anti-money-laundering obligations.
Fraud Prevention & Security
Device and activity data is analysed by rbajiee's automated systems to detect and prevent fraud, account takeover attempts, money laundering, duplicate registrations, and other prohibited conduct outlined in our Terms & Conditions.
Platform Improvement
Aggregated and anonymised usage data helps us understand how players interact with the rbajiee platform — which games are most popular, which pages see high drop-off rates, and where the user experience can be improved. No individual is identifiable from this analysis.
Responsible Gaming Monitoring
Account activity data — including session length, deposit frequency, and betting patterns — is monitored to identify players who may be exhibiting signs of problem gambling, in line with rbajiee's responsible gaming commitments. Where concerns are identified, our team may reach out proactively.
Marketing Communications
With your prior consent, we may use your contact data to send you promotional offers, bonus announcements, and news relevant to your interests on rbajiee. You may withdraw this consent at any time by updating your account communication preferences or contacting our support team.
Where we rely on legitimate interests as our legal basis for processing, we have carried out a balancing assessment confirming that our interests are not overridden by your rights and freedoms. Where processing is based on consent, you retain the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
Data Sharing & Third Parties
rbajiee may share your personal data with the following categories of third parties, under strict confidentiality obligations and only to the extent necessary for the stated purpose:
| Third-Party Category | Purpose of Sharing | Examples |
|---|---|---|
| Payment Processors | Processing deposits and withdrawals, verifying mobile wallet ownership | bKash, Nagad, Rocket, Upay, Visa network, Mastercard network |
| Game Technology Providers | Delivering RNG and live casino game content; settling game outcomes | Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi |
| Identity Verification Services | Automated KYC and age verification checks against authoritative databases | Third-party identity verification platforms under data processing agreements |
| IT Infrastructure Providers | Cloud hosting, content delivery, database management, and platform security | Data centre operators and cloud service providers under processing agreements |
| Legal & Regulatory Authorities | Compliance with court orders, anti-money-laundering regulations, or lawful requests from competent authorities | Financial intelligence units, law enforcement agencies where legally mandated |
| Analytics Providers | Aggregated, anonymised platform usage analytics to improve user experience | Analytics platforms operating under data processing agreements, receiving no personally identifiable data |
All third-party service providers engaged by rbajiee are required to process your data only on our documented instructions, to maintain appropriate technical and organisational security measures, and to delete or return your data upon termination of their engagement. rbajiee remains responsible for ensuring that any transfer of personal data to third parties is conducted lawfully and with appropriate safeguards in place.
In the event that rbajiee undergoes a corporate restructuring, merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer by email and through a prominent notice on the Platform prior to your data being subject to a different privacy policy.
Cookies & Tracking Technologies
rbajiee uses cookies and similar tracking technologies (including local storage objects and session tokens) on the rbajiee.app platform. These technologies serve essential operational functions and, where you have provided consent, analytical and personalisation functions. The following table summarises the categories of cookies in use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintaining your authenticated session, preserving your account state across page loads, and enabling core Platform functionality. These cookies cannot be disabled without impairing your ability to use the Platform. | Session or up to 24 hours |
| Functional | Remembering your preferred language, display settings, and responsible gaming configurations so you do not need to re-enter them on each visit. | Up to 12 months |
| Performance & Analytics | Collecting anonymised data on page load times, navigation paths, error rates, and feature engagement to help us improve the Platform. Data is aggregated and does not identify you personally. | Up to 24 months |
| Security Tokens | CSRF (cross-site request forgery) protection tokens and device fingerprint hashes used to detect unauthorised access attempts and to protect your account against takeover. | Session |
You can manage your cookie preferences through your browser settings at any time. Most modern browsers allow you to refuse all or certain categories of cookies, delete existing cookies, and receive notifications when new cookies are set. Please note that disabling strictly necessary cookies will prevent you from logging into your rbajiee account and using core Platform features.
rbajiee does not use third-party advertising cookies or cross-site tracking cookies that follow your browsing activity beyond the rbajiee.app domain. We do not participate in any advertising network that builds behavioural profiles from your gambling activity for commercial purposes outside of our own Platform.
Data Security & Storage
rbajiee takes data security seriously and has implemented a layered approach to protecting your personal data from unauthorised access, disclosure, alteration, or destruction. Our key security measures include:
TLS/SSL Encryption
All data transmitted between your device and rbajiee's servers is encrypted using TLS 1.2 or higher, preventing interception by third parties during transit.
Encrypted Storage
Sensitive personal data — including identity document images and financial account references — is stored in encrypted form at rest using AES-256 or equivalent encryption standards.
Access Controls
Access to personal data within rbajiee's internal systems is restricted to authorised personnel on a strict need-to-know basis, enforced through role-based access controls and audit logging.
Continuous Monitoring
Our platform security team monitors for anomalous access patterns, brute-force attempts, and potential data breaches around the clock using automated intrusion detection systems.
Regular Security Testing
rbajiee engages independent security specialists to conduct periodic penetration testing and vulnerability assessments of the Platform, with identified issues remediated in priority order.
Secure Data Centres
Your data is stored in secure data centre facilities with physical access controls, environmental protections, and redundant power and connectivity infrastructure.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, rbajiee will notify affected players without undue delay and in any case within the timeframe required by applicable law. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the measures taken or proposed to address it.
Your Privacy Rights
As a user of the rbajiee platform, you hold meaningful rights over your personal data. rbajiee is committed to honouring these rights and to responding to valid requests within a reasonable timeframe — typically within 30 calendar days of receipt. To exercise any of the rights listed below, please contact us at [email protected] with the subject line "Privacy Rights Request" and your registered account details.
Right of Access
You may request a copy of the personal data rbajiee holds about you, along with information about how it is used and with whom it is shared.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations (see Section 7).
Right to Restriction
In certain circumstances — such as while a rectification request is being assessed — you may request that rbajiee restrict the processing of your data rather than delete it outright.
Right to Portability
Where processing is based on consent or contract, you may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Right to Object
You may object at any time to the processing of your personal data for direct marketing purposes. Where processing is based on legitimate interests, you may also object and rbajiee will assess whether those interests are overridden by your rights.
Please note that certain rights are subject to legal exceptions. For example, rbajiee is required to retain certain financial and identity records for a minimum period under anti-money-laundering legislation, which may mean a request for erasure cannot be fulfilled in its entirety during that retention period. Where a request cannot be fulfilled in full, we will explain the reason clearly and confirm what action has been taken.
Data Retention Policy
rbajiee retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or for as long as required or permitted by applicable law. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account plus 5 years after closure | Anti-money-laundering legal obligations |
| Financial Transaction Records | Duration of account plus 5 years after closure | Financial record-keeping legal requirements |
| KYC Document Copies | Duration of account plus 5 years after closure | Regulatory verification and audit requirements |
| Game & Bet History | Duration of account plus 2 years after closure | Dispute resolution and fair play auditing |
| Support Communications | 3 years from the date of the communication | Legitimate interest in dispute resolution |
| Marketing Consent Records | Until consent is withdrawn plus 3 years | Demonstrating lawful basis for marketing |
| Technical & Device Logs | Up to 13 months on a rolling basis | Security monitoring and fraud prevention |
When personal data reaches the end of its retention period, it is securely deleted or irreversibly anonymised so that it can no longer be associated with you as an individual. Secure deletion methods are selected based on the sensitivity of the data and the medium on which it is stored. Where anonymisation is used as an alternative to deletion, the anonymised data may be retained indefinitely for statistical and analytical purposes since it is no longer personal data.
Contact & Policy Updates
rbajiee reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the services offered on the Platform. Where changes are material — meaning they meaningfully affect your rights or the way your personal data is processed — we will notify you by email to your registered address and by posting a prominent notice on rbajiee.app at least 14 days before the changes take effect.
For non-material amendments (such as clarifications of existing language, corrections of typographical errors, or updates to third-party provider lists that do not affect the nature of processing), we may update this Policy immediately and reflect the change in the "Last updated" date at the top of this page. We encourage you to review this Policy periodically so that you remain informed of how rbajiee protects and uses your data.
If you are dissatisfied with the way rbajiee has handled a privacy concern after having raised it directly with our team, you have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction. rbajiee will cooperate fully with any such investigation and will implement any remedial measures directed by a competent supervisory authority.
This Privacy Policy is written and published in English. In the event that a translation is made available for convenience, the English-language version shall prevail in all cases of ambiguity or conflict.
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18+ only. Gambling involves financial risk. Responsible Gaming tools are available at any time through your account settings.